Initial Consultation
Quick phone call with our experienced trainer to ensure choosing the right training package.
Service Description
Brief consultation with our skilled trainer to assist you in selecting the optimal training package for your dog. During the call, we'll inquire about your dog's background and offer guidance on the most suitable package tailored to meet your dog's requirements, ensuring they embark on the right path. Please be aware that this session won't include specific training advice. When scheduling, choose a time convenient for you. While we strive to call within the specified timeframe, we cannot guarantee it due to potential training commitments. Nevertheless, we endeavor to reach out on the same day. If we miss you, a message will be left for your follow-up.
Cancellation Policy
If you need to reschedule or cancel your appointment, please contact us at least 48 hours in advance by calling or texting 0405 365 572. Important Policies: • Our 'on-walk membership' has its own specific policies (please check specific service for details). • If you cancel after payment has been received, a $10 administration fee will apply. • Cancellations made without the required 48-hour notice will incur a processing fee of 50% of your booking cost. • You can reschedule your appointment once at no cost; however, any additional rescheduling will incur a $50 administration fee. • Please note that the rescheduling fee does not apply to on-lead walks. Refund Policy: • We do not offer refunds for change of mind. • Once sessions have commenced, no refunds will be issued. Thank you for your understanding!
Contact Details
Narangba QLD, Australia